Utilities

The City of Cordova provides water, sewer, and solid waste services for the community.

To open a new account or resume services, the prospective customer must complete the Utility Service Agreement and pay a deposit to the City. The deposit is refundable after 24 months provided the customer has not been delinquent during that time.

Utility Billing

The City sends out utility bills monthly for refuse, water, and sewer service.

Utility customers now have options for paying their monthly bill. The City has contracted with XPress Bill Pay to offer auto-pay, credit card payments, and paperless billing, among other options. Save a stamp, save a trip to City Hall, help save a tree. Read on to see how you can take advantage of the easiest way to pay your bill.

 

Senior-Citizen Reduced Charge

Seniors over the age of 70 living in a single-family dwelling may be eligible for a 50% reduction in their monthly utility rate. To be eligible, the senior must live alone or with a spouse at the address identified as the primary place of residence for both individuals on their respective Alaska Permanent Fund Dividends for the prior year. The presence of one or more visitors for a period longer than fourteen days in a month will affect eligibility for this discount.

How to Use XPress Bill Pay

You will need an email address, your utility account number (from your bill) and your credit/debit card or bank account information.

  1. Using your internet connection, go to XPressBillPay.com.
    Click “Go” under “New to XPress Bill Pay?” and complete the short registration form.
  2. Login and click on “Add New eBills”.
    Type in Cordova and Search. Click “Select” next to City of Cordova.
    Enter your account number and your last name to add your bill.
  3. The Home screen offers options for paying your bill each month, setting up autopay, or opting in or out of paperless billing.
E-Pay Homescreen

Water and Sewer Superintendent

Contact the water and sewer department for non-emergency service issues or for assistance with water quality testing. For emergencies, call police dispatch at 424-6100.

Joel Felix
907-424-6338

Water and Sewer
Mon-Fri 7am-3:30pm
(907) 424-6338

Public Works Director

Contact the public works department for information regarding city utilities (water, sewer, refuse) and street maintenance issues.

Samantha Greenwood
907-424-6231
publicworks@cityofcordova.net

Refuse Superintendent

Contact the baler directly for information on the city landfill and disposal of hazardous waste.

Aaron Muma
907-424-5600
refuse@cityofcordova.net

Accounts Receivable Clerk/Receptionist

Contact the utility desk for information on utility billing.

Brenda Namitz
907-424-6212

Water and Sewer

Cordova is blessed with some good, natural water sources like Crater Lake, that feeds Orca catchment, and Heney Creek/Meals reservoir. When involved in outdoor activities in the areas please respect our watersheds. Don’t leave trash or anything else that might affect the quality of the water that we enjoy.

Cordova’s water system is a surface water system. It utilizes water from Murcheson Falls, Heney Creek Dam/Meals reservoir, and Orca catchments that is chlorinated prior to use. Eyak Lake is used as a back-up source. Water from the lake is filtered and chlorinated at the 3.5 MGD filter plant lift stations that serve the higher elevations of the system.

Wastewater is treated in a secondary treatment package plant. There are six lift stations which pump sewage to the treatment plant.

Freeze Protection

Practice Freeze Protection when those temperatures drop. Keep water running through a problem area using the “trickle method”. Dripping water is not enough; the stream should be the diameter of the lead inside a pencil.

Garbage Collection

Residential garbage is collected weekly. Each residence is permitted three cans per week. Garbage should be bagged and tied and stored in clean, watertight, animal-proof containers with tight-fitting lids.  For homes that are outside the boundaries of the pick-up area, residents may bring their garbage to the Whitshed Road baler facility or to the dumpster outside the facility if the baler is closed.

Commercial properties may utilize cans or dumpsters. Dumpsters are available in two sizes. Collection may be scheduled weekly. Contact City Hall to schedule pick-ups.

Hazardous Waste

Paint, oil solvents, anti-freeze, adhesives, etc. may be deposited at the baler any time during regular business hours.

City Landfill

The City also operates a landfill for large items and “junk” vehicles that have been properly certified.

2019 City of Cordova Water Quality Report

We are pleased to present this year’s Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies. This report is a snapshot of last year’s water quality. We are committed to providing you with information because informed customers are our best allies.

Download 2019 City of Cordova Water Quality Report [PDF]